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Browse through the most frequently asked questions
- About Muvzilla (4)
- Pricing and Payments (3)
- Pro Badges, Ratings and Reviews (4)
- Pro Certification and Screening (6)
- Project Support (8)
Muvzilla offers a platform that provides you with services around your apartment/house/office. We work together with specialists in every field.
Our operating hours are Monday through Friday from 08.00 AM to 06.00 PM.
Companies apply via form for Muvzilla, our experts then review the companies. After that, the companies are added.
Through the ratings, which customers can submit after the work is done, there is ongoing quality control. In addition, we are in constant exchange with our partners.
It depends on the service you are using, for most services you pay at the time of execution or afterwards. The exception is international removals, where you pay in advance.
In principle, all common payment methods (invoice, bank transfer, credit card and Twint) are permitted. However, the sovereignty over payments is incumbent on the service partners, therefore the means of payment may vary depending on the partner.
Basically, the reviews from Google are used, in individual cases, customer survey forms are used to improve the service. For transparency reasons, only Google ratings are used for partners.
Reviews are basically done via Google, if you want to tell us something personally, you are welcome to do so by email or phone.
The Pro Badge and its use is open to any partner. It is a commitment of the partners to the Muvzilla quality standards and shows that they believe in the common goals.
The pros apply to Muvzilla and are then reviewed before being displayed on the website.
It works very easily, just fill out the form on the website and we will contact you afterwards. If you have any question, we will be happy to help you.
Currently, Muvzilla does not offer project support. This is for the simple reason that our partners can do it better, because they are the professionals in their field.
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